Pick a Pro Website/App Privacy Policy

1. What is this document and why should you read it?

This privacy notice explains how and why Pick a Pro (referred to as "Pick a Pro", "we", "our" and "us") uses personal data about individual users of our website www.justshout.co.nz (the "Website") and those that access our services through APIs and through third-parties, including website users, buyers and/or professionals (whether prospective, current or past) (together, "you"). You should read this notice so that you know what we are doing with your personal data.

2. Our data protection responsibilities

"Personal data" is any information that relates to an identifiable natural person. Your name, address and contact details are examples of your personal data, if they identify you. The term "process" means any activity relating to personal data, including collection, storage, use and transmission. Whether you are a buyer, a professional or just a website user (or a combination of those), Pick a Pro takes the privacy and security of your personal data seriously and is committed to ensuring that your privacy is protected in accordance with applicable data protection laws , including the New Zealand Privacy Act 2020.

3. What personal data do we collect and how do we collect it?

We may collect and process the following types of personal data about you: Information that you provide to us voluntarily, such as your name, email address, contact details, and any other information you choose to provide when filling out forms on our Website or when contacting us. Information that we collect automatically when you use our Website, such as your IP address, browser type, operating system, referring website, pages you viewed, and the dates and times of your visits to the Website. We may also use cookies and similar technologies to collect this information. Please refer to our Cookie Policy for more information on how we use cookies and similar technologies. Information that we receive from third parties, such as business partners, service providers, and social media platforms, in connection with your use of our services or interactions with our Website.

4. How do we use your personal data?

We may use your personal data for the following purposes: To provide and improve our services, including processing your inquiries, orders, and payments. To communicate with you, including responding to your inquiries, sending you updates and notifications, and providing customer support. To personalize and enhance your experience on our Website, such as remembering your preferences, analyzing Website usage, and providing relevant content and offers. To send you marketing communications, such as newsletters, promotions, and offers, where you have provided your consent to receive such communications. To comply with legal obligations, resolve disputes, and enforce our rights and agreements. For any other purposes for which we have obtained your consent.

5. How do we share your personal data?

We may share your personal data with third parties for the following purposes: With service providers and business partners who assist us in providing and improving our services, such as hosting providers, payment processors, and marketing agencies. With social media platforms, for the purpose of marketing and advertising our services to you on their platforms, where you have provided your consent. With law enforcement agencies, regulatory authorities, and other third parties as required by applicable laws and regulations, or as necessary to protect our rights and interests. In connection with a business transfer, such as a merger, acquisition, or sale of assets, where your personal data may be transferred to the acquiring entity. We take appropriate measures to ensure that any third-party recipients of your personal data are bound by confidentiality obligations and adequate data protection measures.

6. International data transfers

Your personal data may be transferred to and processed in countries outside of New Zealand, including countries that may have different data protection laws than your country of residence. Pick a Pro will take appropriate measures to ensure that any international transfers of your personal data comply with applicable data protection laws, including using standard contractual clauses or obtaining your explicit consent where required by law.

7. How do we protect your personal data?

Pick a Pro takes appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, and alteration. We use industry-standard security measures, such as encryption, firewalls, and secure server facilities, to protect your personal data.

8. Your rights

You have certain rights in relation to your personal data, as set out in applicable data protection laws. These rights may include: The right to access and obtain a copy of your personal data that we hold about you. The right to rectify any inaccurate or incomplete personal data that we hold about you. The right to request the erasure of your personal data under certain circumstances. The right to restrict the processing of your personal data under certain circumstances. The right to object to the processing of your personal data under certain circumstances. The right to data portability, which allows you to obtain a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller. The right to withdraw your consent to the processing of your personal data, where we rely on your consent as the legal basis for processing. If you wish to exercise any of these rights or have any questions or concerns regarding the processing of your personal data, please contact us using the contact details provided in section 10 of this privacy policy.

9. Retention of personal data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your personal data, we will securely delete or anonymize it.

10. Contact us

If you have any questions, comments, or concerns about this privacy policy or our privacy practices, please contact us at:

11. Changes to this privacy policy

Pick a Pro may update this privacy policy from time to time by posting a revised version on our website. Please check our website periodically for updates. Any changes to this privacy policy will become effective upon posting on the Website